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Last updated November 22, 2017
This privacy notice describes how Acclaris (the "Company," "we," "us," or "our") handles personal information collected through this website and other websites we control that link to this privacy notice (the "Websites"). By providing personal information to us, you agree to this privacy notice.
1. SCOPE OF THIS PRIVACY NOTICE
This privacy notice only applies to the Websites.
2. CROSS-BORDER TRANSFER
Your Personal Information may be stored and processed in any country where we or our affiliates have facilities or engage service providers, and by using the Websites you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. We have established safeguards to protect Personal Information that is transferred to other countries, including appropriate contractual protections.
3. PERSONAL INFORMATION WE MAY COLLECT FROM YOU
"Personal Information" is information that identifies you as an individual or relates to an identifiable individual. Personal Information we may collect through our Websites includes:
We may collect Personal Information in various ways:
4. HOW WE MAY USE YOUR PERSONAL INFORMATION
We may use Personal Information about you for our legitimate business interests, including the following:
5. DISCLOSURE OF YOUR PERSONAL INFORMATION
We may disclose your Personal Information to our affiliates for the uses and purposes set out above. We may also disclose your Personal Information to third parties for the following reasons:
6. OTHER INFORMATION WE MAY COLLECT
"Other Information" is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. We may collect Other Information in various ways.
For instance, when you visit our Websites, our server may record your IP address. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Websites. We may also derive your approximate location and company details from your IP address. We may also gather Other Information such as the type of your internet browser, your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, and the name and version of the Websites you are using, which we use to provide you with a more effective service.
Cookies: Additionally, when you visit our Websites, we may store a 'cookie' on the hard drive of your computer. Cookies are small text files that a website transfers to your hard drive to store and sometimes collect information about your usage of websites, such as time spent on the Websites, pages visited, language preferences, and other anonymous traffic data. We use the information for security purposes, to facilitate navigation, to display information more effectively, to personalize your experience while using the Websites and to recognize your computer in order to assist your use of the Websites. We also gather statistical information about use of the Websites in order to continually improve their design and functionality, understand how they are used and assist us with resolving questions regarding them.
Do Not Track signals: Please note that our Websites do not recognize or respond to any signal which your browser might transmit through the so-called 'Do Not Track' feature your browser might have. Enabling such feature on your browser will not necessarily affect the way in which our Websites operate, and if you wish to disable cookies on our Websites, you should not rely on any 'Do Not Track' feature your browser might have.
Pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Websites to, among other things, track the actions of users of the Websites (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Websites and response rates.
From you: Information such as your preferred means of communication is collected when you voluntarily provide it.
By aggregating information: Aggregated Personal Information does not personally identify you or any other user of the Websites (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).
7. HOW WE MAY USE AND DISCLOSE OTHER INFORMATION
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information (such as combining your name with your location). If we do, we will treat the combined information as Personal Information as long as it is combined.
We maintain appropriate technical and organizational security measures to protect the security of your data against loss, misuse, unauthorized access, disclosure or alteration. Despite this, the security of the transmission of information via the Internet cannot always be guaranteed and you acknowledge this in your access and use of our Websites. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the "Contact & Comments" section below.
9. CHOICES AND ACCESS
You may opt out from receiving marketing-related emails from us on a going-forward basis by using the unsubscribe mechanism contained in each such email. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt out.
You may withdraw your consent to this privacy notice at any time by sending your request to us at the address listed in the "Contact & Comments" section below. Please note that even if you withdraw your consent, we may still have the right or obligation under applicable law to collect, use, transfer or disclose Personal Information without your consent and we reserve the right to undertake that activity when appropriate.
If you would like to review, correct, update, suppress, or restrict the processing of your Personal Information or request a copy of Personal Information about you, you must contact your Employer or Plan Administrator who will then send corrected information or other direction to Acclaris.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we only implement requests with respect to the Personal Information from Employers or Plan Administrators that contract with us. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. There may also be residual information that will remain within our databases and other records, which will not be removed.
10. RETENTION PERIOD
We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this privacy notice unless a longer retention period is required or permitted by law.
11. USE OF WEBSITES BY MINORS
The Websites are not directed to individuals under the age of thirteen (13), and we request that they not provide Personal Information through the Websites.
12. SENSITIVE INFORMATION
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Websites.
13. CHANGES TO OUR PRIVACY NOTICE
From time to time, we may change our privacy notice. The effective date of this privacy notice, as indicated at the beginning of this privacy notice, indicates the last time this privacy notice was revised. Checking this effective date allows you to determine whether there have been changes since the last time you reviewed the notice. We will notify you of changes to this privacy notice by posting the revised privacy notice on our Websites. Your use of the Websites following these changes means that you of changes to this privacy notice by posting the revised privacy notice on our Websites. Your use of the Websites following these changes means that you accept the revised privacy notice.
14. CONTACT & COMMENTS
The Websites are controlled by the Company. If you have any questions or comments regarding this privacy notice, please contact the Privacy Officer at email@example.com.
You have the right to provide a comment or lodge a complaint with a supervisory authority regarding this privacy notice.
Online Service Agreement
What This Agreement Covers
This Online Services Agreement governs the use of the Acclaris Online Services and is between you, the accountholder, and Acclaris (the "Company," "we," "us," or "our"). Acclaris, Inc. is a non-bank custodian and offers all Account services. Acclaris offers a range of Reimbursement Account services. Through this Agreement, you may use a personal computer or mobile device to perform certain administrative and reimbursement functions that are associated to the Acclaris Online Services.
Throughout this agreement, all reimbursement account types are denoted as Accounts. Any individual who is covered under an Account (other than as a dependent on an Account) is called a Participant. This Agreement serves as the resource for the description of the terms and conditions for the user of the Acclaris Online Services along with the rights and obligations of Acclaris and the Participant. Each of the Reimbursement Accounts has specific documentation that governs those Accounts and this Agreement supplements those. In this Agreement, the term you and similar terms refer to the Participant or someone you authorized to use Acclaris Online Services.
I. Description of Online Services
II. Other Terms and Conditions